Is there an app for that? Well, a web page and a form. Close enough. For those of you looking to request one, here are a few details on how we did this in the summer of 2015.

City of Chicago’s 311 Website

Over the years, requesting Chicago city services have transitioned to an easy to use 311 app, website and call center for residents. Tree requests are now done through this system. Here are a few different ways you can request a tree using the 311 service.

What You Need to Start Your Tree Request

• Your address

• A phone (if dialing 311) or a device with an internet connection

That’s it!

You don’t even have to choose a tree to start the process, so you should have plenty of time to research and choose a tree if you don’t want the city to choose it for you.

Should I Request online or call 3-1-1? Either is fine. This is only the initiation of the request and if you want a specific tree from the approved City of Chicago list, you will be able to request this at a later time.

Calling 3-1-1 to request a tree

The phone request for a tree is similar to the form information below. They will ask you the address and location (parkway) and this initiates the request that will result in other steps to get your tree planted.

USING the 311 App or Website

It's very short, so plan for no more than 5 minutes to fill it out. If you aren't requesting a certain type of tree, 

you aren't sure what type of tree, then wait until you've decided to fill out the form 

What Happens after I Request a Tree?

After you've either filled out the form or called 3-1-1 to initiate the request, a real live person will come, unscheduled, to survey your parkway looking for electrical lines, gas lines and create markings on the sidewalk on where to plant the tree. If you've had a tree there before, likely there will be no issue and the city will leave a door tag on your front door with additional information on how to request the type of tree you want. Here is where it can get time consuming if you are meticulous about choosing the right tree. If you aren't picky and don't call, you will likely end up with a maple, oak or linden, all good choices.

If you've already had a tree that was removed: If you had a mature tree there before that broke into a water or sewer line (common problems), it's still possible to get a tree depending on the situation. Some mature trees, 50+ years or more, meet their demise because they have simply grown too big and the roots have infiltrated some utility lines. This is a sad, but expected outcome that we deal with living in an urban environment. Keep your chin up (or branches!) and know that there are fast growing trees that can help with your desire to have shade or privacy that was once there. It's worth a try, but know that sometimes the city will deny a tree in certain locations. You are still able to plant bushes and other plants, or even low profile trees if you understand where the utility lines are. But do not do this unless you are well informed or get a pro.

What Type of Tree to Pick?

So many choices are available, it's almost daunting. We recommend reading our Chicago Parkway Tree Choice Cheat Sheet that gives you a short list, and a curated larger list if you want a deeper drive into the City’s tree offerings.

How Long Does it Take to Get a Tree in My Parkway?

It likely depends on what you request it, what type of tree, how many requested in your area and the cooperation of the weather. We requested ours in August of 2015, the work order was initiated/put on our doorstep in November (along with sidewalk markings for electric, etc) and planted in the spring of 2015. My guesstimate for a residence is 3-6 months.